General FAQ
Bitcoin is a digital currency and payment network which uses open-source and peer-to-peer technology to operate with no central authority or banks. Manageme...
Tue, 23 Jul, 2019 at 3:08 PM
For those based in the Philippines, you can buy and sell Bitcoin by signing up for an account with BuyBitcoin.
Tue, 23 Jul, 2019 at 3:08 PM
KYC refers to Know Your Customer. Our company is regulated by the Bangko Sentral ng Pilipinas (BSP) and are required to conduct Know Your Customer (KYC) pro...
Tue, 23 Jul, 2019 at 3:09 PM
Acceptable identification documents are valid government-issued documents/IDs which includes the following: Passport, including those issued by foreign g...
Tue, 18 Feb, 2020 at 11:26 AM
Documents showing customer’s name and indicated address such as: Bank Statement (within the last 3 months) Credit Card Billing Statement (within the last...
Tue, 12 Feb, 2019 at 3:58 PM
Documents containing the customer’s name, source and amount of funds such as: Certificate of employment (dated within the last 3 months) Latest Income...
Tue, 23 Jul, 2019 at 3:41 PM
Verification process is normally done within 1-4 business days. This process depends on the volume of verification request from new users.
Tue, 12 Feb, 2019 at 4:03 PM
This is usually due to the image submitted being pixelated or hard to read. Sometimes, the identification card is lacking needed information such as birth d...
Tue, 12 Feb, 2019 at 4:04 PM